Question 1

Do I need coding experience to get started?

Accepted Answer

No coding required. Enter your details, schedule, and fees — ClinicX generates a polished public website instantly.

Question 2

Can patients book from mobile?

Accepted Answer

Yes. Every website is fully responsive — patients can browse and request slots from any phone, tablet, or laptop.

Question 3

Is patient data secure?

Accepted Answer

Yes. Strict Row-Level Security isolates each clinic's data. All traffic is encrypted end-to-end.

Question 4

Can I connect a custom domain?

Accepted Answer

Absolutely. Point drsmith.com to ClinicX — we handle DNS routing and provision an SSL certificate automatically.

Question 5

Is there a free trial?

Accepted Answer

ClinicX is free to start for independent practitioners. No credit card required. Upgrade for advanced modules any time.

Question 6

Can I export my data?

Accepted Answer

Yes. Full CSV exports of patients, appointments, invoices, and clinical notes are available at any time — no lock-in.

Question 7

How do WhatsApp reminders work?

Accepted Answer

We connect a business WhatsApp number and send automated confirmations, reminders 24h before, and post-visit follow-ups.

Questions, answered.